Case Studies

DFW International Airport
Client Background

Our client is a retail concession store at Dallas Fort Worth(DFW) International Airport operating in Terminal E. Our client offers travel convenience items: toiletries, snacks, drinks, go-to-meals, and other essential travel goods. Our client is part of new concessions being expanded in the airport under DFW’s modernization and DFW Forward plans.

Challenges

Our client sought to modernize their checkout process to offer 24/7 convenience for travelers without staff dependency to boost sales and revenue, and speed up checkouts during busy hours.

How Digit7 Helped

Digit7 offered expert guidance with our computer vision self-checkout solution, DigitKart, offering frictionless, cashierless checkouts. After live demo and witnessing how DigitKart performs fast and accurate, they decided to implement DigitKart in their store. 

“I really like the device; it’s unlike anything I’ve seen before. I’ve never walked into any business where I can just grab a drink or sandwich and have AI automatically recognize it. So, I really like it. It’s fast, easy, and impressive. I think customers really love it, too. Never seen anything like this. So far, So good”

– Spokesperson for our client
Results

After deploying DigitKart in our client’s F&B marketplace, they have experienced significant improvements:

  • 16K+ Transactions/Month: DigitKart device processes over 16,000 transactions and sells 25,000+ products every month, ensuring fast and flawless checkouts.
  • $100K+ Revenue/Month: One DigitKart device handles $100K+ in revenue monthly with zero discrepancies, increasing profitability while providing convenient, 24/7 self-service for travelers.
  • 81.3% More Sales: Faster checkouts, increased throughput, lower labor costs, and round-the-clock convenience have driven significantly higher sales.
  • 67% Faster Checkout Speed: DigitKart’s average transaction time is under 10 seconds per customer, even with multiple items, making it faster than traditional self-checkout or cashier lanes.
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