Case Studies

Client Background

Our client is a prominent hospitality management company in New Jersey, overseeing a diverse portfolio of hotel properties across the United States. Our client specializes in providing comprehensive food & beverage management services to a range of brands of hotel chains, ensuring operational excellence and guest satisfaction while maximizing profitability for property owners.

Challenges

Our client sought to maximize their F&B marketplace operational efficiency.

Additionally, they were seeking an AI-powered self-checkout solution that could speed up the checkout process, increase their F&B sales, and enhance their guests’ overall experience with a modern, futuristic touch.

How Digit7 Helped

Our client turned to Digit7 to improve their food and beverage purchases, and Digit7 offered expert guidance with our frictionless self-checkout solution, DigitKart, which is powered entirely by computer vision. After live demonstrations and witnessing our excellent data-driven insights, they decided to go all-in with DigitKart to increase their F&B purchases and revenue.

“We implemented DigitKart’s frictionless AI self-checkout solution, and our F&B checkout has been remarkably seamless, fast, and futuristic. Our F&B sales have surged, and guests love the speed and ease of checkout. This modern technology has truly increased our operational efficiency with shorter waiting lines, making it seamless and enjoyable. Highly recommend!”

– Spokesperson for our client
Results

After deploying DigitKart in our client’s F&B marketplace, they have experienced significant improvements:

  • 2.7x Increased Efficiency: DigitKart ability to process multiple items simultaneously and rapidly without barcode scanning has significantly increased operational efficiency.
  • 6x Faster than Cashier Checkouts: Rapid multiple item identification in seconds and seamless payment transactions led to 6x faster checkouts.
  • 78% More Sales: Overall sales increased due to DigitKart’s fast transaction processing and the increase in F&B items purchased.
  • 53% Higher Revenue: Increase in item purchases and more sales lead to higher revenue growth.
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