Case Studies

DFW International Airport
Client Background

Our client is one of the top hospitality management company in New York, overseeing a diverse portfolio of hotel properties from economical to luxury. Our client specializes in providing hotel lobby and comprehensive food & beverage management services to top hotels while ensuring guest satisfaction and operational excellence for hoteliers.

Challenges

Our client wanted to have 24/7 access to their F&B item purchases without the need for front desk staff to recover lost sales.

They were also seeking a cashierless, privacy-safe checkout that is AI-powered and requires quick setup with minimal business disruption.

How Digit7 Helped

Digit7 offered expert guidance with our cashierless self-checkout solution, DigitKart, leveraging 100% computer vision. After live demo and witnessing how DigitKart performs fast and autonomously with its plug and play design, they decided to go implement DigitKart in their F&B area.

“Implementing DigitKart has improved our bottom line. With 24/7 F&B access, we’ve recovered after hours lost sales, reduced front desk dependency, and increased overall sales while delivering a seamless and efficient checkout experience for our guests. It’s a must-have solution for any hospitality business!”

– Spokesperson for our client
Results

After deploying DigitKart in our client’s F&B marketplace, they have experienced significant improvements:

  • 99% Accurate Identification: Our computer vision technology identifies products instantly and accurately without barcode scanning in the blink of an eye.
  • Recovers 11% off-peak hours lost sales: With 24/7 access, guests had the flexibility to purchase snacks and drinks even at late midnight.
  • 80.7% More Sales: Overall sales increased due to DigitKart’s fast transaction processing, around-the-clock operation, and the convenience of purchasing anytime.
  • 91.1% Reduced Front Desk Workload: DigitKart has significantly reduced front desk staff dependency by enabling autonomous checkouts.
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