Client Background

Our client is a reputable hospitality management company in North Brunswick Township known for modern accommodations that cater to both business and leisure travelers. Our client offers a range of amenities designed to enhance the guest experience, including comfortable rooms, meeting spaces, and recreational facilities.

Challenges

Our client was looking for a way to have contactless checkout with AI technology in their food and beverages (F&B) service area.

They also want to offer their guests the next level of convenience with frictionless checkout experiences.

The client was also facing challenges to increase their F&B sales in their hotel.

To integrate a self-checkout in their F&B service area, our client sought expertise with Digit7 for a robust solution.

Results

The deployment of DigitKart involved a strategic approach, a smooth integration process, and staff training. Since the launch of DigitKart, staff and guests in North Brunswick Township have experienced significant improvements:

• 91% Checkout Speed: With computer vision AI technology, DigitKart rapidly identifies multiple items in a fraction of a second.
• 87% Less Waiting in Checkout Lines: Guests spend less time waiting in checkout lines.
• 3x Increased Efficiency: With faster checkouts and secure transactions, the hotel could see 3 times increased efficiency with streamlined checkout operations.
• 64% Increase in Transaction: DigitKart self-checkout kiosk’s convenience and speed increased the transaction by 64%.
• 46% Average Increase in Sale: Optimized operations and faster checkout with advanced technology have led to a 46% average increase in sales.