Privacy Policy

1. Introduction: 

Digit7, Pvt Ltd. is dedicated to safeguarding your privacy. This privacy policy applies to visitors to digit7.ai (“Site” or “Sites”), as well as users of Digit7 goods, software and services (“Service” or “Services”) owned and operated by Digit7, Inc. (“Digit7”, “We”, “Us” or “Our”). This privacy policy outlines Digit7’s methods for collecting, utilizing, and sharing the personal data you provide. It also details your options concerning access, updates, and corrections to your personal information. Any data collected through our services is strictly used for the contracted purpose of providing products and services. 

We reserve the right to update this Privacy Policy to reflect changes in our information practices. In case of significant changes, we will inform you via email (sent to the email address in your account) or through a notice on this Site before the change takes effect. We recommend checking this page regularly for the most current details regarding our privacy practices. 

2. What Information Do We Gather and Process? 

2.1. Personal Information.  

Digit7 might gather personally identifiable details from you, including names, addresses, telephone numbers, fax numbers, physical addresses, email addresses, CVs (for candidates), credit card numbers (for direct customers), and, if applicable, company names, addresses, telephone numbers, fax numbers, physical addresses, email addresses, credit card numbers, or tax ID numbers, along with similar information about technical, marketing, and executive contacts within your organization (referred to as “Personal Information”).  

2.2 Non-Personal Information. 

Digit7 might acquire non-personally identifiable data from you, which includes your browser type, operating system, browser screen resolution, ISP, IP address, the pages you browse on the Site, and the timing and duration of your visits to the Site (referred to as “Non-Personal Information”). In the case of Site registration, Digit7 links Non-Personal Information with Personal Information.  

2.3 User Communications. 

In case of communication with us, any form such as email, fax, letter, forum posting, testimonials, or any other type of interaction between you and Digit7, or submitted by you to the Site, might lead to the collection of information related to that communication (termed as “User Communications”). 

2.4. Server Information. 

When utilizing our products like DigitMart, DigitKart, DigitSquare, and DigitRobo, we may gather specific details pertaining to the POS system and products in use, including their usage, and details about the associated server. This information encompasses (a) the product’s licensed or unlicensed status; (b) the origin of the product’s license, whether from Digit7, a Digit7 reseller, or a partner; or (c) information related to the server where the product operates. This server-related data involves (i) the public IP address, (ii) the operating system, and (iii) any usage of virtualization technologies on the server. This category of data, referred to as “Server Information,” also encompasses server uptime, hardware details such as CPU, memory, disks, and motherboard, as well as additional components like (x) usage data collected by Digit7 for enhancing product features, and (y) information collected during your request for technical support services. This includes but is not limited to IP addresses, usernames, passwords required for SSH access, the list of active processes, and configuration file contents. 

2.5. The content of your servers (Digit7 Backup). 

For users of Digit7 Backup, we facilitate data backup to cloud servers based on your designated backup configurations. These backups might entail the transfer of data to authorized destinations as outlined within any Data Processing Agreement that you have established with Digit7. 

3. How Do We Use Your Personal Information? 

The data we gather from you may be utilized for the following purposes: 

3.1 Enhancing customer service:  

Your information aids us in efficiently addressing your customer service inquiries and support needs. 

 3.2 Transaction Processing:  

Your information, whether public or private, will not be sold, exchanged, transferred, or provided to any other company for any reason except for the explicit purpose of delivering the product or service you have purchased or requested. 

 3.3 Periodic emails:  

The email address you provide in the application could be utilized for sending you relevant information and updates related to your usage. Additionally, you might receive occasional company news, and updates, as well as information about related products or services. 

3.4 Recruitment process: 

We collect identification and contact details, job performance data, and suitability information to facilitate the selection process, including candidate screening. Subsequently, personal data is processed under the legal basis of contract performance or pre-contractual arrangements, such as employment contract preparation. We retain your personal information during the recruitment process as long as you agree to its continued storage in our Candidate Database. Upon your consent, we retain your identification, contact details, and performance data in the Candidate Database to reach out with relevant job offers in the future. Your data in the Candidate Database may also help us gain insights into candidate preferences. With your consent, we store this data for up to 3 years post-recruitment. You can withdraw consent by contacting contact@digit7.ai; data processing prior to withdrawal remains valid. 

 3.5 Marketing and advertising material distribution: 

We might periodically reach out to you with pertinent details about Digit7’s products and services. Typically, we’ll communicate via email. Occasionally, we may leverage the Personal Information we gather to tailor information that’s most applicable to you. If you prefer not to receive such communications, you can indicate your preferences when sharing your contact information with us or adjust your marketing choices through the unsubscribe link in our emails. 

4. When would we disclose your personal information to reputable third-party vendors or trusted Partners in the Digit7 Partner Program?

If you do not expressly opt out of having your Personal Information disclosed to third-party vendors or Digit7’s Partners by clicking the unsubscribe link or sending a written notification to contact@digit7.ai indicating that you do not want your personal information to be shared, we will only for a good reason disclose your personal information to third parties as outlined in this privacy policy. Additionally, non-personally identifiable visitor data may be shared with third parties for marketing, advertising, or other similar purposes. 

4.1 Service Providers. 

We might share your personal information with companies that assist us in our business operations, such as customer service, recruitment processes, or payment processing. These companies are permitted to use your personal information solely for the purpose of providing these services to us. 

4.2 With your consent. 

We disclose information about you to third parties when you provide us with your consent to do so. As an instance, we frequently showcase personal testimonials from content customers on our public websites. If you grant us permission, we might feature your name alongside the testimonial. 

4.3 Third-Party Widgets. 

Our blogs and forums could include widgets and social media elements, like the X (renamed Twitter) “tweet” or Facebook “like” buttons. These widgets and features may collect your IP address, on the page you are visiting on the Sites or Services and may set a cookie to enable the feature to function properly. Widgets and social media functionalities are hosted by either third parties or directly on our Services. Your interactions with these functionalities are subject to the privacy policy of the company that offers them. 

4.4 Legal Disclaimer. 

We may need to disclose your personal information as mandated by law, including compliance with a subpoena or similar legal procedure. This disclosure is undertaken in good faith, as we believe it is necessary to safeguard our rights, ensure your safety and the safety of others, investigate fraud, or respond to a government request. 

If Digit7 is part of a merger, acquisition, or asset sale, we will inform you through email and/or a noticeable announcement on our website about any alterations in ownership, utilization of your personal information, and the options you have concerning your personal information. 

We may share your personal information with other third parties if you have given us your prior consent. 

5. When Would We Share Personal Data Internationally? 

This Privacy Policy remains applicable even when we transfer Personal Data to third parties in different countries. We have implemented suitable measures to ensure the protection of your Personal Data wherever it is transferred. 

 5.1 International Transfer of Personal Data to third parties: 

When we share Personal Data of individuals in the European Economic Area (EEA), Switzerland, or the United Kingdom (UK), we utilize the Standard Contractual Clauses, approved by the European Commission, along with the UK International Data Transfer Addendum (as defined in our Data Processing Agreements within the License Agreements). We also employ additional safeguards as necessary, including secure encryption methods, web application firewall protection, and other contractual and organizational measures.  

5.2 Data Privacy Framework Notice  

Digit7, Pvt LLC. adheres to the EU-U.S. Data Privacy Framework for processing personal data received from the European Union under the EU-U.S. DPF. To learn more about the Data Privacy Framework (DPF) Program and access our certification, please visit https://www.dataprivacyframework.gov/. Regarding personal data received or transferred in accordance with the Data Privacy Frameworks, Digit7 is under the regulatory enforcement authority of the U.S. Department of Commerce. 

In accordance with the Data Privacy Frameworks, individuals from the EU, Switzerland, and the UK have the right to confirm whether we possess personal information concerning you in the United States. Upon request, we will grant you access to the personal information we have about you. You also have the option to rectify, modify, or delete the personal information we possess about you. If you wish to access, correct, amend, or remove inaccurate data transferred to the United States under the Data Privacy Frameworks, please email your request to contact@digit7.ai. With data removal requests, we will promptly respond within a reasonable period of time that is no greater than 90 days. 

Before sharing your data with third parties other than our agents, or before using it for a purpose different from its original collection or subsequent authorization, we will offer an individual opt-out or opt-in option. If you wish to restrict the use and disclosure of your personal information, kindly send a written request to contact@digit7.ai. 

In specific circumstances, we might need to reveal personal data in response to lawful requests from public authorities, including those related to national security or law enforcement needs. 

BY ACCESSING OR UTILIZING OUR SITES OR SERVICES, OR BY FURNISHING INFORMATION TO US OR OUR CUSTOMERS, YOU ARE THEREBY CONSENTING TO THE POTENTIAL TRANSFER, PROCESSING, AND STORAGE OF SUCH INFORMATION IN THE UNITED STATES.

6. How We Store and Protect Personal Information

Data Storage and Security
We utilize a range of security measures to uphold the safety of your personal information during order placement, data submission, and access. Our secure server employs Transport Layer Security (TLS) technology to transmit sensitive information, which is then stored in our database accessible only by authorized personnel with confidentiality obligations. Credit card information is directly transmitted to the payment processor and isn’t stored on our servers. If you have inquiries about your personal information’s security, please reach out to us at contact@digit7.com or explore our Security and Compliance web section. 

Personal Data Retention 

The duration for which we retain the information we gather from you varies based on the type of information and how it’s collected and stored. Once a reasonable timeframe has passed, we will proceed to either delete or anonymize your information. If deletion or anonymization isn’t feasible, we will label your account in our database as “deleted” or “closed” and isolate it from any further use until deletion becomes feasible. 

We keep the Personal Data you give us as long as we have a legitimate ongoing business necessity to do so (such as meeting our legal responsibilities, settling disputes, and enforcing our agreements). 

Once our legitimate business requirements for processing your Personal Data cease, we proceed to either securely erase the data or render it anonymous. If neither of these options is feasible, we will securely retain your Personal Data and ensure it is isolated from further processing until deletion becomes possible. If you wish to have this information deleted earlier, you can make such a request as outlined in the “Your Privacy Rights and Choices” section below.

6. Cookies and similar monitoring technology

Cookies:
A cookie is a compact file comprising a string of characters that is transmitted to your computer when you browse a website. Upon revisiting the site, this cookie enables the website to identify your browser. Cookies can store user preferences and additional information. 

Cookies offer a convenient feature that saves you time or informs the Web server that you’ve revisited a specific page. 

Cookies established by the website owner (in this instance, Digit7) are termed “first-party cookies.” Those set by entities other than the website owner are referred to as “third-party cookies.” Third-party cookies enable third-party features or functions to be offered on or via the website (such as advertising, interactive content, and analytics). The entities that install these third-party cookies can identify your computer both during its visits to the specific website and when it accesses particular other websites. Your cookie consent is renewed every six months or if we introduce any new third-party cookies. 

Why do we use cookies? 

We utilize both first-party and third-party cookies for various purposes. Some cookies are essential for technical reasons to ensure the functionality of our Sites; these are referred to as “strictly necessary” cookies. Other cookies enable us to track and tailor content to the interests of our users, thereby enhancing the experience on our Sites and Services. For instance, Digit7 monitors the Sites and pages you visit within Digit7, aiding in determining the most popular or frequently used sections of the Site or Services. This information is employed to provide personalized content and offers within the Site and Services to customers showing interest in specific subject areas. Third parties may also employ cookies on our Sites for advertising, analytics, and other objectives, as further elaborated below. 

What types of cookies do we utilize and how do we utilize them? 

The defined categories of first-party and third-party cookies used on our Sites and their respective functions are as follows. To view a comprehensive list of the cookies employed by Digit7, refer to our cookie banner upon your initial visit to our Sites. These cookies encompass: 

Essential cookies: These cookies are indispensably required to offer you the services accessible through our Sites. 

Performance and functionality cookies: These cookies amplify the performance and capabilities of our Sites but aren’t vital for their operation. However, without these cookies, specific features might not be accessible. 

Targeting cookies: Targeting cookies are used to recognize visitors across diverse websites, such as content partners and banner networks. We may utilize these cookies to create a visitor interest profile or display pertinent advertisements on other websites. 

Unclassified cookies: These cookies are unclassified or undergoing categorization. 

Log files:
Similar to many websites, we automatically collect specific information. This may encompass Internet protocol (IP) addresses, browser types, Internet service providers (ISPs), referring/exit pages, viewed files on our site (like HTML pages, graphics, etc.), operating systems, date/time stamps, and/or clickstream data. This data is used to analyze overall trends and manage the site. 

Behavioral Targeting: 

We collaborate with a third party to oversee our advertisements on external websites. This third-party partner might utilize cookies or similar technologies to present you with advertising aligned with your browsing habits and preferences. If you prefer not to receive interest-based advertising, you can opt out by clicking here (or here if you’re in the European Union). However, please be aware that you will still receive generic advertisements.

7. Your Privacy Rights and Choices

Personal Data Requests: 

You also have certain rights concerning your personal data, which are like our obligations and rights while processing your personal information. These rights encompass: 

Right of Access: According to Article 15 of the GDPR, you have the option to request confirmation from us regarding the processing of your personal data. If your data is indeed being processed, you can request access to it. This information will encompass the purpose of processing, the types of personal data involved, and the recipients or categories of recipients with whom your data may have been or could be shared. However, this right is not absolute, and the rights of other individuals could limit your access. Furthermore, you may be entitled to receive a copy of the personal data being processed. Should you require additional copies, a reasonable administrative fee may be charged. 

Right to Rectification: Under Article 16 of the GDPR, you may possess the right to request correction of any inaccuracies in your personal data held by us. Depending on the processing purposes, you might also have the right to have incomplete personal data supplemented, which may involve providing an additional statement. 

Right to Erasure (Right to Be Forgotten): As per Article 17 of the GDPR, you are entitled to request the deletion of your personal data. However, please be aware that we may retain your personal data if it continues to be necessary for; complying with our legal obligation; historical, archival, or scientific research or statistical purposes; ordetermination, exercise, or defence of our legal claims. 

Right to Restriction of Processing: As stipulated by Article 18 of the GDPR, you possess the right to request the limitation of the processing of your personal data. If exercised, the relevant personal data will be appropriately labelled and will only be processed by us for specific purposes. 

Right to Personal Data Portability: As defined by Article 20 of the GDPR, you hold the right to receive the personal data related to you, which you have supplied to us, in a structured, widely accepted, and machine-readable format, and/or to seek the transfer of this personal data to another entity. 

Right to Object: If you have previously provided consent for the processing of your data under Article 7(3) of the GDPR, you retain the right to withdraw your consent at any time in the future. To initiate this withdrawal, you need to communicate your revocation to us, which can be done in writing or through email or fax. 

Kindly be aware that, to safeguard personal information, we might verify your identity using an appropriate method relevant to the nature of your request. Rest assured; you have the right to exercise the rights without encountering any form of discrimination. 

We will promptly address your request for data modification, correction, or deletion and inform you about the actions taken. It’s important to note that there are situations where your rights might have limitations, such as cases where fulfilling your request could affect the rights of others, hinder our ability to provide requested services, or impede our legal obligations and rights enforcement. 

If you’re a customer, prospective customer, or have any interaction with a Digit7 customer who utilizes our services, and you wish to access, correct, amend, or delete data that is under the control of that customer, we kindly ask you to reach out directly to the respective customer. Digit7 serves as a processor for our customers, and we collaborate with them to address such requests when they are relevant and applicable. 

To unsubscribe from Digit7 Communications:
Upon registering for an account, your name and email address will be utilized for sending periodic emails, encompassing both promotional and transactional content. In consideration of your privacy, you retain the option to discontinue receiving promotional emails by adhering to the unsubscribe instructions contained within these emails, or you can connect with us via contact@digit7.com. 

Additionally, there may be instances when we send you service-related email announcements, albeit on rare occasions when deemed necessary. Please note that these emails, which serve a non-promotional purpose, do not offer an opt-out choice. 

To unsubscribe from our Customer`s Communications: 
Our customers have complete responsibility for managing their own marketing emails and other forms of communication. As such, we are unable to unsubscribe you from their communications. Individuals who engage with a Digit7 customer can easily unsubscribe from our customers’ marketing communications by clicking the “unsubscribe” link found at the bottom of their emails or by directly reaching out to them. 

Information About Children: 

Digit7’s products and/or services are not intended for individuals under the age of 16, and we do not knowingly gather Personal Information from children under 16. If you discover that your child has shared Personal Information with us without your consent, please reach out to us using the contact information provided above. We will promptly address the situation, removing the information and closing any account that your child might have created. 

Dispute Resolution: 

In the context of this privacy notice, if a privacy complaint or disagreement cannot be resolved using Digit7’s internal procedures, Digit7 has committed to engaging in the VeraSafe Data Privacy Framework Dispute Resolution Procedure. In accordance with the provisions of the VeraSafe Data Privacy Framework Dispute Resolution Procedure, VeraSafe will offer suitable recourse at no cost to you. To initiate a complaint with VeraSafe under the Data Privacy Framework Dispute Resolution Procedure, kindly provide the necessary details to VeraSafe through the following link: https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/ 

If your complaint within the Data Privacy Framework cannot be resolved through the methods mentioned above, under specific circumstances, you have the option to initiate binding arbitration for certain remaining claims that were not resolved through other remedies. Please refer to Annex 1 of the Data Privacy Framework for more information at [Link to Data Privacy Framework Annex 1]. 

https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2. 

Third-Party Links: 

From time to time, we might choose to provide links to our merchant partners (third-party products or services) on our Sites. These external websites operated by third parties have their own distinct and separate privacy policies. As a result, we hold no responsibility or liability for the content and actions of these linked websites. However, we are committed to safeguarding the credibility of our Sites and value any input you may have about these third-party websites. 

Testimonials: 

We showcase personal testimonials from content customers on our Sites, along with other forms of endorsements. If you agree, we might feature your testimonial alongside your name. Should you want to modify or remove your testimonial, feel free to reach out to us at contact@digit7.com. 

Social Media Widgets: 

Digit7 Sites could contain links leading to other websites or services with privacy practices that vary from ours. Any data you provide to those third-party sites is subject to their privacy policies, rather than this one. 

Artificial Intelligence (AI) Disclaimer:  

Digit7 as a platform that utilizes cutting-edge Artificial Intelligence (AI) technology, we want to provide you with important information about our AI services. Please carefully read the following disclaimer in compliance with the 2023 regulations:  

AI-Powered Services: Digit7 employs AI algorithms and machine learning techniques to deliver various services. While we strive for accuracy and reliability, please be aware that AI technology operates based on patterns, data analysis, and learning from existing information. Consequently, the results and outcomes may not always be entirely error-free or up to date.  

Advisory Nature: The AI-powered services provided on Digit7 are intended to offer general information and guidance. However, they should not be considered a substitute for professional advice or personalized consultation. We recommend consulting with qualified experts or professionals before making critical decisions based on the information provided.  

Limited Liability: While we endeavor to provide accurate and useful information, Digit7 and its affiliates do not assume any liability for the outcomes, losses, or damages that may arise from your use of the AI-powered services. We strongly advise users to exercise their own judgment and verify information independently.  

Data Privacy and Security: At Digit7, we prioritize the protection of your privacy and adhere to applicable data protection regulations. We collect and process personal data in accordance with our Privacy Policy. However, please be aware that AI algorithms may analyze and process personal data for the purpose of providing the intended services.  

Continuous Improvement: We are committed to constantly improving our AI services to enhance accuracy, reliability, and user experience. Feedback and suggestions from users are invaluable in this process, and we encourage you to share your insights with us.  

By accessing and using Digit7’s AI-powered services, you acknowledge and agree to the terms of this AI disclaimer. We recommend reviewing this disclaimer periodically as it is subject to change to ensure compliance with evolving regulations and technological advancements.  

If you have any questions or concerns regarding our AI services or this disclaimer, please reach out to us through the contact information provided.